Effective Date: July 2024

Last Updated: June 2025

1. Introduction

Monk Monkey ("we", "us", "our") respects your privacy. This policy describes how we collect, use, share, and protect personal information when you visit monkmonkey.com.br, purchase our games, or interact with our services. By using our site or purchasing our games, you agree to this policy.

2. Information We Collect

a) Information You Provide Directly

Account & contact data: name, email, billing and shipping address, phone number.

Purchase information: transaction history, selected game, etc.

Content you submit: messages, chat logs, support requests.

b) Automatically Collected Data

Technical data: IP address, device identifiers, browser/OS, ISP, platform.

Usage data: gameplay, game progress, purchase actions, interactions.

Location: approximate location inferred from IP address.

Cookie data and similar: via cookies, analytics tools, also for fraud detection.

supercell.com

c) Information from Third Parties

Linked account data: if you sign in using platforms like Facebook or Google—profile info, demographics.

Analytics and advertising providers: interest-based advertising data, aggregated statistics.

3. How We Use Your Information

We process your data for key purposes:

To operate the service — enable account creation, authenticate, process gameplay, support purchases.

To improve and personalize service — tailor game experiences, offer relevant updates.

To send service communications — purchase confirmations, updates, account notifications.

To provide targeted marketing — with your consent and following relevant legal requirements.

To maintain safety and fairness — fight fraud, moderate content, protect community integrity.

Compliance and legal obligations — respond to legal requests, protect rights or safety of others.

4. Data Sharing & Recipients

We may share your personal data with:

Service providers (hosting, analytics, payment processors) via contract only to facilitate our services.

Advertising and analytics partners to support personalization and attribution.

Business transfers or affiliates — in the event of merger or acquisition, data remains subject to this policy.

Legal authorities or rights holders — when required by law, for legal claims, or enforcement.

supercell.com

5. Cookies & Tracking Technologies

We and our partners use cookies, pixels, and similar tools to:

Ensure site functionality (e.g. cart).

Analyze usage and improve services.

Enable personalized advertising and performance measurement.

You can manage cookie preferences via your browser settings or our cookie notice.

6. Data Retention

We retain your personal data while your account remains active and as needed for legal compliance, dispute resolution, and enforcement of our policies.

7. Your Rights

Depending on your region, you may have rights to:

Access your stored personal data.

Correct inaccuracies.

Delete your account and personal data.

Object to or restrict certain processing (e.g., marketing).

Data portability (EU/UK/BR GDPR).

Helpful actions:

To request your data, email contato@monkmonkey.com.br.

To request deletion or changes, send your request via the same email.

Response times depend on regional laws.

8. Children

Our services are for ages 13+. We do not knowingly collect data from children under 13. If we learn of such data, we’ll delete it. Parents who wish to request deletion or access can contact us.

9. Security

We implement appropriate technical and organizational measures (e.g., SSL/TLS, secure data storage, access controls) to protect your data from unauthorized access, alteration, or destruction.

10. International Transfers

As a Brazil-based company, we may transfer personal data across borders (e.g., service providers abroad). For transfers from the EU, UK, or similar jurisdictions, we use applicable safeguards (e.g., standard contractual clauses).

11. Updates to This Policy

We may update this policy when needed. The updated version will include an updated “Last Updated” date, and material changes may be communicated via email or in-site notice before coming into effect.

12. Contact Us

For questions, data requests, or privacy concerns, contact:

Email: studiomonkmonkey@gmail.com